{"product_id":"customer-service-training-retail-call-centre","title":"Customer Service Training for Retail \u0026 Call Centre Staff","description":"\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCustomer service training strengthens retail and call centre performance. Poor communication can escalate complaints and weaken customer trust.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis course develops empathy, clarity, de-escalation, and service recovery skills. Learners also explore CRM tools, analytics, privacy, and AI.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePractical guidance supports consistent service across physical and digital channels. Teams can improve customer experiences while protecting staff wellbeing.\u003c\/span\u003e\u003c\/p\u003e","brand":"Global Safety Academy","offers":[{"title":"Default Title","offer_id":54475931189587,"sku":null,"price":73.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1023\/8591\/0099\/files\/CustomerServiceTrainingforRetail_CallCentreStaff.webp?v=1785760133","url":"https:\/\/globalsafetyacademy.net\/products\/customer-service-training-retail-call-centre","provider":"Global Safety Academy","version":"1.0","type":"link"}