Workplace bullying and harassment are among the most damaging and underreported issues in professional environments today. They erode psychological safety, drive talent out of organisations, expose employers to serious legal liability, and leave lasting harm on the individuals who experience them. Yet in many workplaces, bullying and harassment continue unchecked — not always because of a lack of policy, but because of a lack of awareness, confidence, and practical knowledge about what these behaviours actually look like, how they should be handled, and what rights and responsibilities exist for everyone involved.
This bullying and harassment awareness training course provides learners with a structured, comprehensive understanding of workplace bullying and harassment — from definitions, types, and psychological dynamics, through to the effects on individuals, the legal obligations of organisations, and the proactive steps that can prevent toxic behaviour from taking hold. Whether you are an employee who wants to understand your rights, a manager navigating a difficult situation, or an employer building a safer and more respectful workplace, this course gives you the tools to act with clarity and confidence.
What Is Bullying and Harassment in the Workplace?
Workplace bullying is repeated, unreasonable behaviour directed at an individual or group that creates a risk to health, safety, dignity, and psychological wellbeing. Harassment is unwanted conduct — related to a personal characteristic or otherwise — that has the purpose or effect of violating a person's dignity or creating an intimidating, hostile, degrading, or offensive environment. The two are closely related but legally and behaviourally distinct, and understanding the difference is a core part of this training.
Both bullying and harassment can be overt or subtle, direct or indirect, carried out by individuals or enabled by systemic workplace structures and management styles. This course examines the full range of behaviours involved, the psychological dynamics that allow bullying to persist, and the evidence-based, practical steps that individuals, managers, and organisations can take to identify, address, and prevent them. Relevant international frameworks from the ILO, OSHA, and WHO recognise workplace bullying and harassment as significant occupational health and safety concerns (ILO)(OSHA)(WHO).
Who Is This Bullying and Harassment Training For?
This course is relevant to anyone who works in or manages a professional environment — and particularly to those with formal responsibilities for workplace conduct, culture, or employee welfare.
This course is suitable for:
-
Employees at any level who want to understand what constitutes bullying and harassment, recognise it when it occurs, and know what steps to take if they or a colleague are affected
-
Managers and supervisors who carry responsibility for team conduct, are required to respond to complaints, or face the challenge of managing a bully within their team
-
HR professionals and people managers who handle disciplinary processes, grievance procedures, and workplace investigations
-
Employers and business owners who need to embed a clear anti-bullying and harassment policy, understand their legal obligations, and build a genuinely respectful workplace culture
-
Compliance and health and safety teams responsible for ensuring organisational policies, training programmes, and reporting processes are fit for purpose
-
Contact officers and designated wellbeing leads whose role includes supporting colleagues who report bullying or harassment
-
Organisations across all sectors — including education, healthcare, hospitality, retail, manufacturing, and professional services — where team dynamics and workplace culture require proactive management
What Does This Bullying and Harassment Course Cover?
This course is structured across six modules that move from awareness and understanding through to action, prevention, and cultural change. Learners will study the definitions, types, and dynamics of workplace bullying and harassment; the emotional, psychological, physical, and organisational costs of these behaviours; practical techniques for managing boundaries, reporting incidents, and supporting affected colleagues; the development of anti-bullying policies and training frameworks; legal options including employment tribunal processes; sexual harassment responsibilities; and strategies for building kinder, more empathetic workplace cultures. The full curriculum is detailed below.
What Happens When Bullying and Harassment Go Unaddressed?
Unaddressed bullying and harassment do not resolve themselves — they escalate. The consequences for individuals include anxiety, depression, post-traumatic stress, physical illness, reduced confidence, and long-term career impact. For organisations, the costs are equally serious: high staff turnover, increased absence, reduced productivity, damaged team morale, failed recruitment, and significant legal and financial exposure through formal grievances, employment tribunal claims, and reputational damage.
The ILO identifies violence, bullying, and harassment at work as a fundamental threat to dignity, health, and safe working conditions — recognising in its Violence and Harassment Convention (C190) that employers have a duty to prevent and address these behaviours (ILO). OSHA similarly recognises workplace harassment and psychological harm as occupational health concerns requiring proactive employer response (OSHA). Organisations that fail to provide structured bullying and harassment awareness training, maintain up-to-date policies, or act on complaints leave themselves exposed — legally, operationally, and reputationally. This course equips every level of an organisation with the awareness, skills, and knowledge to close that gap.